Returns & Exchanges

At Garnet, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't quite right, you can return or exchange them within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Package Your Items

    Place the unworn items with original tags attached into their original packaging to ensure they are protected during transit.

  • 3.
    Print and Attach Label

    Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return package.

  • 4.
    Drop Off and Track

    Hand your package to the designated carrier and keep your tracking receipt; we will process your refund or exchange once it arrives at our warehouse.